Field Technician-Computing and peripherals

ABOUT:

The individual at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems and, configuring peripherals such as printers, scanners and network devices.

COURSE OUTLINE:

• Engage with customers
• Introduction to components of personal computer
• Operating system
• Computer assembly
• Troubleshoot and replace faulty module in the equipment
• Install, configure and setup the hardware system
• Coordinate with colleagues and co-workers
• Manage your work to meet requirements
• Service desk processes and procedures
• Soft skill and reporting process

COURSE Details:

Qualification: 12th Pass

Training Hours: 300 hrs