To train the person, who interacts with customers to install the appliance and diagnose the problem to assess possible causes of malfunction. Once the problem and causes have been identified, the individual rectifies minor problems or replaces faulty modules for failed parts or recommends factory repairs for bigger faults
Professional Skill:
1.Interpersonal skills
2.Communication skills
3.Behavioural skills
4.Reading, writing and computer skills
5.Teamwork and multitasking
6.Documentation Skills
7.Reflective thinking
8.Critical Thinking
9.Decision Making
Course Details:
Qualification: 12th Pass/ITI
Training Hours: 360 hrs